Services

One word, placed in
every moment of decision.

First we set the word in the customer’s mind. Then we place it on the shelf, the screen, the feed and the search results. Strategy, design, production and media sit with one team.

Where it starts · In the mind

Brand positioning and rebrand

From A$4,500 / monthBrand Partnership · diagnostic A$5,000 · + GST

Our core service. As a monthly partnership we find the word you should own in customers’ subconscious, encode it as a symbol and slogan, and keep strengthening every touchpoint.

What’s included

  • Customer and staff interviews
  • Brand association testing
  • Competitor mind map
  • Positioning strategy and one-line position
  • Brand slogan
  • Super symbol and visual system
  • Brand guidelines
  • Creative direction for packaging, web and ads
  • Monthly strategy session
  • Quarterly review report

How it runs

  1. Decode · weeks 1–4
  2. Position · weeks 5–8
  3. Encode · weeks 9–14
  4. Broadcast and reinforce · every quarter after
6 monthsminimum, then monthly
1 seniorstrategist leads
Monthlystrategy session
On the shelf

Packaging

Enquireper SKU or range

Shoppers don’t read at the shelf, they scan. We design packaging the fast mind recognises from a few steps away and reaches for.

What’s included

  • Shelf and competitor audit
  • Pack information hierarchy
  • Super symbol on pack
  • Structure and material advice
  • Australian labelling check
  • Print-ready files and press check

How it runs

  1. Audit · the shelf and competitors
  2. Routes · two or three design directions
  3. Test · recognition test from three metres
  4. Produce · full range and print
6–10 weekstypical timeline
On the screen

Brand website

From A$12,000by pages and features · + GST

Visitors form a first impression in about 50 milliseconds. We make the first screen answer “why you” in that moment, then guide visitors clearly to an enquiry or a sale.

What’s included

  • Site structure and page plan
  • Conversion copywriting
  • Custom visual design
  • Responsive build
  • Technical SEO foundations
  • Analytics, tracking and forms
  • English and Chinese versions (optional)
  • Handover training

How it runs

  1. Plan · structure and copy
  2. Design · home and key pages
  3. Build · development and content
  4. Launch · testing, launch and handover
6–10 weekstypical timeline
In the feed

Ad film and paid media

From A$6,500AI video ad · filmed from A$15,000 · + GST

An ad doesn’t need to list every benefit. It needs customers to remember one symbol and one line. We handle everything from script to placement.

What’s included

  • Creative script and storyboard
  • Shoot and post-production
  • One 45-second master
  • Formats for each platform
  • Audience and media plan
  • Launch and optimisation

How it runs

  1. Concept · script and storyboard sign-off
  2. Shoot · on location in your city
  3. Edit · master and platform versions
  4. Launch · Meta, Google, YouTube, TikTok
2–6 weeksAI 2–3, filmed 4–6
15%of spend to manage, min A$2,000 / mo

See our AI video work

In the search results

SEO

From A$1,500 / month+ GST

The first result feels like the right answer. We help customers find you first when they search for the problem, not only when they search your name.

What’s included

  • Keyword research
  • Content strategy and briefs
  • On-page optimisation
  • Technical SEO check
  • Google Business Profile
  • Quarterly ranking report

How it runs

  1. Audit · where you stand and where the gaps are
  2. Fix · technical and on-page issues
  3. Content · content built around your position
  4. Report · every quarter
6 monthsminimum

More services

The same word,
in more places.

Naming and slogans

Names for new businesses, products and sub-brands, with an initial IP Australia trademark check.

Shopfront and signage

Extend the super symbol to shopfronts, wayfinding, vehicles, uniforms and expo stands.

Mandarin-speaking market

Reach Chinese-speaking customers, students and visitors on Xiaohongshu and WeChat, or help Chinese-Australian brands reach the mainstream.

Brand workshop

A half-day leadership workshop to agree on what the business stands for.

Each is quoted per project.

Not sure where to start?

Most clients start with positioning. If yours is already clear, any service can be bought on its own.

Book a free consultation